Choose-Your-Gift® Questions

Questions & Answers

If you received a printed card simply scan your QR code found on the inside of the card, this will take you directly to our website where you can then enter your redemption code and PIN to view the gifts available in your gift level.  
                                           OR
Simply follow the written instructions contained in the gift card or email received from your donor.  Enter the redemption code and PIN on our website to see the most current merchandise in your gift level.

Once you have decided on your gift reward, enter your name and the address to which you would like your gift sent.  Please provide an accurate email address so tracking information can be sent to you once your gift is shipped. Due to security reasons, all redemptions must be entered online, no redemptions can be taken over the phone by our customer service team members.

 

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Order Choose-Your-Gift® by
Phone: 800-868-9132
Fax: 312-621-1669
Mail: Choose-Your-Gift.com
601 S. LaSalle St., Ste. 410
Chicago, IL 60605

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It’s easy and simple, first, login to your account, fill in your billing and shipping information. Next, select the gift level that best fits your budget, select the cover design that represents the occasion, and enter the quantity you wish to order.  Finally, enter your payment information and submit your cart.

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Click on the "Get Started" button on the navigation bar at the top right of this page.

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eCYG stands for "electronic Choose-Your-Gift®" which is our digital plan. eCYG gives you the option of sending your recognition to your recipient via email. It's quick, it's easy, it's immediate!

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An email will be sent for all Plan and Redemption orders, each will reference an order number to be used to track your order.

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Choose-Your-Gift.com will process credit requests for returned and unredeemed Choose-Your-Gift certificates. The credit will be issued on the purchaser's account and may be used for future purchases. With the credit, new Choose-Your-Gift and/or eCYG certificates may be ordered in any quantity and any price level offered. Choose-Your-Gift certificates and eCYG certificates will remain valid until redeemed or cancelled by the purchaser. Click here for more Information about our gift exchange and return policy

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Contact us we are here to help. Email us at customerservice @chooseyourgift.com or phone us toll free 800-868-9132 or fax us.  Our trained sales staff will be happy to assist you with any questions or concerns you may have regarding our program. 

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You can review our full privacy policy here.

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