How May We Help You

What do I get when I order a Choose-Your-Gift Card Certificate?

You get a printed Choose-Your-Gift Card certificate, envelope for presentation or mailing, online redemption instructions, plus delivery of any one gift card of the recipient’s choice.

What do I get when I order a Choose-Your-Gift Card Email?

You get an emailed Choose-Your-Gift Card announcement with an embedded link for quick and easy online redemption, plus delivery of any one gift card of the recipient’s choice.

How do I check redemptions?

If you ordered your certificates or emails online just log in to your account. Click "redemption report" - then select the order number in question. Don't have an online account? We can email a report to you.

How big are the certificates?

Each certificate is 5” x 7” - the size of a traditional greeting card – printed on quality card stock. Design is on the front and redemption instructions are on the back.

Does my recipient pay for the shipping?

No. Gift card shipping is included in the price of the original certificate or email.

Do gift cards ship free anywhere in the world?

Shipping is included for any address in the United States - additional shipping charges will apply for international orders. It is the recipient’s responsibility to determine if the gift card they choose will be honored in their country.

Can I send this through email?

Yes. Choose-Your-Gift Card emails are perfect for hard to reach recipients. You choose your design and message - and send. Recipients follow a link and redeem for a gift card of their choice.

How do I distribute these?

We’ll ship all your Choose-Your-Gift Card certificates in one package, directly to you. Each certificate comes with a plain white envelope so you can distribute them in person or by mail. If you order Choose-Your-Gift Card emails, the emails are individually sent directly to each of your recipients via email.

What happens if my recipient loses the certificate?

When we send your order we include a list of serial numbers for each certificate. If your recipient loses their certificate simply email us the serial number. We will issue you a new pin # which your recipient can use to log into ecyg.net and redeem their gift card online - Free.

Need a replacement certificate?

It is easiest to email us the serial number, but if you need a replacement certificate we can send you one. There is a $10.00 shipping charge for each replacement certificate.

What gift cards are available in each level?

View the gift cards in each price level here.

Can I put my logo on the certificates?

We can print your company logo on the certificates. Black and white logo printing costs $75 and full color costs $100 - for your entire order.

Can I have you put a message on the certificate?

There is space for you to add a hand-written message on the back of each certificate - or we can print one - contact us for pricing. We can create a custom certificate for you - additional printing / design fees apply.

Not finding the information you are looking for?

Try looking in our FAQ

Please Contact us here or call 1-800-868-9132.